Third-Party Follow-Up
Maximize your reimbursements with our Third-Party Follow-Up services. We specialize in tracking, managing, and resolving outstanding claims with insurance payers and other third parties. Our dedicated team ensures that no payment is left behind by diligently following up on denied, delayed, or underpaid claims. We identify the root cause of non-payment and work to get the full reimbursement your practice is entitled to.
By outsourcing third-party follow-ups, you can reduce accounts receivable days, minimize write-offs, and improve overall revenue cycle performance. Our process is persistent, systematic, and tailored to meet the unique needs of your practice.
Faster Claim Resolution
Speed up reimbursement by consistently tracking and addressing unpaid claims.
Reduced Revenue Loss
Minimize write-offs by recovering payments from third-party payers efficiently.
Lower Accounts Receivable
Keep your AR under control with timely follow-ups and targeted collection efforts.
Improved Cash Flow
Ensure a steady flow of revenue by closing out pending insurance balances faster.
Our Third-Party Follow-Up service includes in-depth claim analysis, payer communication, appeals management, and status updates. We categorize unpaid claims based on age and denial reason, prioritize high-value accounts, and resolve issues through direct contact with insurance companies. Our team also manages appeals for denied claims, providing documentation and justification to overturn decisions when necessary.
We provide transparency with detailed reporting and insights into payer performance, helping you identify trends, improve future claim submissions, and maintain healthy financial operations.
Persistent, Professional Follow-Up Process
We take a proactive and organized approach to third-party collections:
- Claim Analysis: We review unpaid claims, identify issues, and prioritize follow-up based on value and age.
- Direct Payer Contact: Our team contacts insurers to resolve delays, request updates, or escalate issues.
- Appeals Handling: We manage the appeal process for denied or underpaid claims, including documentation and resubmission.
Reporting & Updates: You receive regular updates on follow-up status, recovered payments, and unresolved issues.
With Third-Party Follow-Up, your practice benefits from a reliable system that ensures every claim is pursued until resolution—helping you collect what you’ve earned and strengthen your bottom line.